Quality

1. The Board of Directors of Shim & Metal Processing Limited recognizes that the quality of products and services are essential to success in business.

2. Shim & Metal Processing Limited is committed to provide product and service to its customers which meets or exceeds their quality requirement/expectations. 

3. ln order to satisfy the above reguirements, Shim & Metal Processing Limited will develop, implement, enforce and provide resources to establish and maintain an effective Quality Management System that satisfies the requirements of BS EN ISO9001:2015 including but not limited to the following:

• Compliance with contract requirements and product technical specification.
• Timely delivery of product and services, which are of consistent guality and reliability, and fit for their intended purpose.
• Minimal waste and re-work.
• Effective customer service.
• Quality assurance
• The identification of quality problems, associated corrective/preventive actions and a commitment to continual improvement.
• Customer satisfaction and enhancement of the company's reputation.

The company recognizes the importance of its employees in achieving its business aims and therefore operates a planned system of training within the Quality Management System adopting health and safety measures through a documented system to ensure that the necessary skills and motivation exist at all levels to support the company's policy objectives.

When Price and Quality Performance Matter - Shim & Metal Processing has the solution.

 ISO 9001:2015 Registered